Payment Policy

Thank you for shopping at Lumaz. To ensure a smooth and secure shopping experience, please review our Payment Policy below for details regarding accepted payment methods, transaction security, and related terms.

Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure online payment via your PayPal account.

Currency

All prices are listed and charged in United States Dollars (USD).

Transaction Security

We prioritize your payment security and use industry-standard encryption to protect your data.

  • All transactions are processed through secure and PCI-compliant payment gateways.
  • We do not store your credit card details on our servers.
  • For more details regarding how we handle your personal information, please refer to our Privacy Policy.

    Payment Timing

    • Your payment will be charged at the time your order is placed.
    • You will receive an order confirmation email immediately after a successful transaction.

    Failed or Declined Payments

    • If your payment is declined, please verify your payment details and try again.
    • For further assistance, contact your payment provider or reach out to us at support@lumazlife.com.

    Refunds for Canceled or Returned Orders

    • Refunds for eligible returns or canceled orders will be processed back to the original payment method.
    • Refund processing time: After we receive the returned item, we will complete the inspection and begin processing your refund within 7 business days. The refund will be credited to your original payment method, and you should see the refund in your account within 5-10 business days, depending on your payment provider.

    Tax and Additional Charges

    • The total price displayed at checkout is the final amount you will pay.
    • Currently, We do not charge any additional taxes, customs duties, or shipping fees.

    Payment Support

    If you have any questions or issues regarding payment, please contact our customer support team at:

    This policy ensures a secure and transparent payment process for all transactions made on our website.