Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. Please allow up to 2 business days for the tracking information to become available. You can track your order in the following ways:
- Directly through the email: Simply click on the tracking number in the email to view the latest shipping status.
- Via your Lumaz account: Log in to the Lumaz backend with your email address and verification code. Once logged in, you can find the tracking number for your order under the relevant order details.
- Using Live Chat: Visit the website and use the Instant Answers feature in the chat window at the bottom right. Select Track My Order, then enter your order number and email address to view the tracking information.
If you have any questions or need assistance, please don't hesitate to contact us at support@lumazlife.com. We are here to help!