Shipping policy

Thanks for choosing Lumaz Lighting products, we will be continuously improving our services to provide you a pleasant and easy shopping experience.

Standard shipping
If shipping to the United States or Europe, we offer free shipping for most orders. We will deliver within 3 days, by air delivery, generally 7-14 days to arrive.

Track your packages
After printing the shipping label, you will receive an email with the tracking number. This tracking information may take up to 3 business days to provide.

Tracking information Issues
Your satisfaction and advice is our motivation! If any questions about tracking information, feel free to contact us with your order number and your tracking number that you have. Our E-mail: support@lumazlife.com.

About taxes
The import taxes and duties are already included in the price listed on the website.

The lost package
Lumaz will be responsible for any items that are damaged or lost during transportation.

Contact Information
If you have any further questions, please do not hesitate to contact us as follow:
Email: support@lumazlife.com